Restaurant queue system and takeaway pickup display
Make takeaway collection easier to follow, even when several meals become ready together. Keep the pickup point distinct from the line to order.
Where waiting gets complicated
Guests collecting food can mix with people ordering, and a shouted receipt number is easy to miss in a noisy restaurant. Preparation order is not always receipt order.
Pickup board
How the workflow works
Staff use existing receipt numbers and show several ready orders at once without a POS integration.
- Keep the order numbers already printed by your till or written on your tickets.
- When an order is ready, staff enter its number in Linelemon from a phone, tablet or computer.
- The display shows several ready orders together. Staff remove each number when it is collected.
A practical example
At lunch, meals 108 and 112 finish before 109. Staff add both ready numbers to the board and mark them collected after handover. A separate service queue can organize people waiting to speak to the counter.
Also need a queue before customers are served? Use a separate QR-code service queue.
Service queueQuestions before you start
Can Linelemon manage table reservations?
Linelemon organizes service queues and ready-order collection. Table reservations, seating plans, party sizes and kitchen order processing stay in your existing restaurant workflow.
Does the pickup display connect to our POS or send order-ready texts?
Staff enter existing order numbers manually; no POS connection is needed. Several numbers can be ready at once. SMS reminders belong to service queues and are not order-ready messages from the pickup board.
What equipment and connection do we need?
Use an internet-connected phone, tablet or computer for staff, and a browser on a screen for the display. Customers do not need to install an app to join a queue or view the board. Keep the internet connection available during service.
What is free, and when do we need Pro?
Yes. Service queues and pickup boards are free to use. Browser notifications when it is your turn in a service queue are also free. Customize Pro is an optional paid subscription for branding, customization and advance queue reminders. SMS reminders require Pro and separate prepaid balance.
Explore related businesses
Your next queue could be digital.
Give customers a better way to wait and your team an easier way to manage the rush.
Create your first service queue or pickup board with Linelemon. It's free, simple, and ready when you are.
