Free browser notifications
Visitors can choose to be notified when it is their turn. Included with free service queues.
Event and festival queue management
Use QR queues at individual event activities and service points. Let visitors follow their turn while keeping walkways around the activity clearer.
Where waiting gets complicated
Visitors arrive in bursts and may gather around a single attraction or help desk. Staff need a clear serving order while other visitors move through the venue.
Service queue
How the workflow works
Customers join by QR code or link, follow their place on their phone, and staff call one customer at a time.
- Create a service queue and place its QR code or link where customers arrive.
- Customers take a digital ticket and follow their place and estimated wait on their phone.
- Staff advance the queue as they are ready. Show the current number on a shared screen.
A practical example
A festival runs a service queue for a small activity. Visitors scan the sign at that activity and watch their ticket on their phone. Staff call the next number when ready. A food stall can separately use a pickup board for completed orders.
Also hand over prepared orders? Use a separate pickup board with your existing order numbers.
Pickup boardSMS and browser notifications
Keep visitors informed while they wait in a service queue.
Pro advance notifications
Let visitors know when they are next, before it is their turn. Enable this browser reminder for each service queue with Pro.
Pro SMS reminders
Visitors can opt into one SMS when they are next. Requires Pro, SMS enabled for the queue and separate prepaid balance paid by the business.
Browser notifications require permission. On iPhone, add the queue page to your Home Screen and open it there to enable them.
SMS requires no installation. Availability and message prices depend on the destination. Sign in and open Notifications to see current countries and prices.
Questions before you start
Does a queue ticket replace event admission or capacity control?
No. Keep admission checks, venue capacity and safety procedures in the event’s established process. Linelemon organizes the wait at a particular service or activity.
Can this run alongside our booking or checkout system?
Yes, as a separate queue for people waiting for service. Your existing system still handles bookings, payments and customer records. Staff manage the queue in Linelemon; it does not automatically synchronize with those systems.
What equipment and connection do we need?
Use an internet-connected phone, tablet or computer for staff, and a browser on a screen for the display. Customers do not need to install an app to join a queue or view the board. Keep the internet connection available during service.
What is free, and when do we need Pro?
Yes. Service queues and pickup boards are free to use. Browser notifications when it is your turn in a service queue are also free. Customize Pro is an optional paid subscription for branding, customization and advance queue reminders. SMS reminders require Pro and separate prepaid balance.
Explore related businesses
Food trucksGive customers a visible collection signal at a busy truck window. Show several ready orders without calling out numbers over music or traffic.Pop-ups & marketsStart a clear service queue for a temporary shop, market stall or product launch. A QR sign makes the waiting order visible without a permanent ticket setup.Exhibitions & trade showsGive booth visitors a clear turn for a demonstration or conversation. Let them follow their place while leaving the aisle open for other attendees.
Your next queue could be digital.
Give customers a better way to wait and your team an easier way to manage the rush.
Create your first service queue or pickup board with Linelemon. It's free, simple, and ready when you are.
