Free browser notifications
Visitors can choose to be notified when it is their turn. Included with free service queues.
Digital queue system for bakeries
Give each visitor a clear turn at the bakery counter while they browse bread, pastries and cakes. Keep longer collection questions from making the line unclear.
Where waiting gets complicated
Choosing pastries can be quick; discussing a cake order takes longer. A physical line around the display makes it difficult for other customers to browse.
Service queue
How the workflow works
Customers join by QR code or link, follow their place on their phone, and staff call one customer at a time.
- Create a service queue and place its QR code or link where customers arrive.
- Customers take a digital ticket and follow their place and estimated wait on their phone.
- Staff advance the queue as they are ready. Show the current number on a shared screen.
A practical example
On Saturday morning, visitors scan the counter QR code and wait with their ticket on their phone. Staff call the next number when ready to serve. If cake collections need their own flow, create a separate queue and label it clearly.
Also hand over prepared orders? Use a separate pickup board with your existing order numbers.
Pickup boardSMS and browser notifications
Keep visitors informed while they wait in a service queue.
Pro advance notifications
Let visitors know when they are next, before it is their turn. Enable this browser reminder for each service queue with Pro.
Pro SMS reminders
Visitors can opt into one SMS when they are next. Requires Pro, SMS enabled for the queue and separate prepaid balance paid by the business.
Browser notifications require permission. On iPhone, add the queue page to your Home Screen and open it there to enable them.
SMS requires no installation. Availability and message prices depend on the destination. Sign in and open Notifications to see current countries and prices.
Questions before you start
Can we use a board for prepared bakery orders too?
Yes. A separate pickup board can display existing cake or collection numbers once staff mark them ready. Keep that handover flow separate from the queue for counter service.
Can this run alongside our booking or checkout system?
Yes, as a separate queue for people waiting for service. Your existing system still handles bookings, payments and customer records. Staff manage the queue in Linelemon; it does not automatically synchronize with those systems.
What equipment and connection do we need?
Use an internet-connected phone, tablet or computer for staff, and a browser on a screen for the display. Customers do not need to install an app to join a queue or view the board. Keep the internet connection available during service.
What is free, and when do we need Pro?
Yes. Service queues and pickup boards are free to use. Browser notifications when it is your turn in a service queue are also free. Customize Pro is an optional paid subscription for branding, customization and advance queue reminders. SMS reminders require Pro and separate prepaid balance.
Explore related businesses
Cafés & coffee shopsKeep the coffee handover clear when drinks and food finish at different times. Show ready receipt numbers so customers know when to approach the bar.Grocery & deli countersKeep a clear serving order at meat, cheese and deli counters. Customers can browse nearby while following a digital ticket.Ice cream shopsLet customers take a digital turn before choosing flavours. Keep the serving window accessible during sunny afternoons and seasonal peaks.
Your next queue could be digital.
Give customers a better way to wait and your team an easier way to manage the rush.
Create your first service queue or pickup board with Linelemon. It's free, simple, and ready when you are.
