Café queue system and coffee pickup display
Keep the coffee handover clear when drinks and food finish at different times. Show ready receipt numbers so customers know when to approach the bar.
Where waiting gets complicated
A queue at the till and a crowd at the espresso machine are different problems. Calling one number at a time can hide other drinks that are already ready.
Pickup board
How the workflow works
Staff use existing receipt numbers and show several ready orders at once without a POS integration.
- Keep the order numbers already printed by your till or written on your tickets.
- When an order is ready, staff enter its number in Linelemon from a phone, tablet or computer.
- The display shows several ready orders together. Staff remove each number when it is collected.
A practical example
During the morning rush, receipt 42 is waiting for toast while 43 and 44 have finished coffees. Add 43 and 44 to the pickup board together. Leave 42 off until the full order is ready, then remove each number after handover.
Also need a queue before customers are served? Use a separate QR-code service queue.
Service queueQuestions before you start
Can we keep using our café receipt numbers?
Yes. Staff type the number from the existing receipt when the order is ready. There is no need to change the till or create a second numbering system.
Does the pickup display connect to our POS or send order-ready texts?
Staff enter existing order numbers manually; no POS connection is needed. Several numbers can be ready at once. SMS reminders belong to service queues and are not order-ready messages from the pickup board.
What equipment and connection do we need?
Use an internet-connected phone, tablet or computer for staff, and a browser on a screen for the display. Customers do not need to install an app to join a queue or view the board. Keep the internet connection available during service.
What is free, and when do we need Pro?
Yes. Service queues and pickup boards are free to use. Browser notifications when it is your turn in a service queue are also free. Customize Pro is an optional paid subscription for branding, customization and advance queue reminders. SMS reminders require Pro and separate prepaid balance.
Explore related businesses
Your next queue could be digital.
Give customers a better way to wait and your team an easier way to manage the rush.
Create your first service queue or pickup board with Linelemon. It's free, simple, and ready when you are.
